Solved: Troubleshooting Guide for Error Code 0x8000704B in Windows Updates

Error Code 0x8000704B Summary

The error code 0x8000704B, often encountered on Windows systems, is related to network connection issues or problems with the Microsoft DNS Client service. This error typically arises during updates for Windows or while attempting to install new software that requires internet connectivity. The underlying cause can vary from incorrect date and time settings on your system to misconfigured proxy settings or firewall restrictions blocking necessary connections. Resolving this issue usually involves troubleshooting your network configuration, ensuring proper service operation, and checking your machine’s date and time settings for accuracy.

Description of Error Code 0x8000704B and Common Occurrences

The error 0x8000704B can manifest in several scenarios related to the use of Windows Update, installing applications that require internet access, or during system maintenance tasks such as activating Windows licenses online. It often appears when your computer attempts to connect to Microsoft’s servers through a specific DNS address but encounters problems due to network misconfigurations or local firewall settings blocking communication. In these cases, adjusting proxy server configurations, verifying the correct time zone and date on your device, restarting networking services like DHCP Client or Network Connections, and ensuring no third-party security software interferes with essential updates can help resolve the issue. Additionally, resetting Windows Update components through PowerShell commands or system file checks can be crucial steps towards recovery from this error.

Howto solve error code 0x8000704B

  1. Restart your computer in Safe Mode to ensure minimal services are running.
  2. Access Command Prompt as Administrator and run the following commands sequentially:
    • sfc /scannow
    • dism /online /cleanup-image /restorehealth
  3. Open PowerShell as an administrator, type $services = Get-Service -Name 'wuauserv', 'BITS', 'CryptSvc', then press Enter.
  4. Type $services | ForEach-Object { $_.StartType = "Automatic"; $_.Start() } and hit Enter to ensure Windows Update, Background Intelligent Transfer Service (BITS), and Cryptographic Services are set to automatic and started.
  5. Check your internet settings in Control Panel under Network and Sharing Center → Change adapter settings.
  6. Navigate to Internet Options in Control Panel, go to the Connections tab, and verify that no proxy is being used or correct any existing configurations.
  7. If issues persist, manually adjust your system clock to match current UTC time.

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