Error code 0x80240473 summary
The error code 0x80240473 is related to Windows Update and typically indicates an issue with the installation or configuration of update packages. This problem can arise when there are compatibility issues, corruption in system files, or conflicts with third-party software that interfere with the Windows Update service. The following sections provide a detailed explanation of this error code, its occurrence scenarios, and potential solutions to resolve it.
Error 0x80240473 is an internal error code specific to Microsoft’s Windows Update client which appears when there are issues preventing updates from being installed successfully on your system. This error can be encountered during the installation or download phase of a Windows update process, manifesting as a dialog box that lists this hexadecimal number alongside a generic message about an unspecified problem with the operation. It often indicates a failure to install certain critical updates due to inconsistencies in the files required for the update process.
This issue is not tied to any particular model or version of Windows but can be found across different editions and builds, especially those released after Windows Vista. Although it does not exclusively target one environment, its manifestation tends to increase when running older hardware or using systems with outdated drivers that conflict with newer updates. The error also crops up frequently in corporate environments where network policies restrict access to certain update sources, leading to partial download or installation failures.
To address the issue of 0x80473, you can attempt several troubleshooting steps aimed at resolving the underlying causes contributing to this Windows Update failure. Begin by ensuring that all available updates are installed on your system through the Windows Update settings menu before proceeding with any manual fixes. Should this not resolve the problem, clear out any existing installation records and temporary files using PowerShell commands designed for such tasks, restarting after each action to ensure changes take effect properly.
1. Open Settings by pressing Win + I. Navigate to Update & Security, then click on Windows Update and select Check for updates.
2. If new updates are available, install them and restart your computer after the installation process completes.
3. Open an elevated Command Prompt or Powershell. In PowerShell, run the following command to reset Windows Update:
net stop wuauserv
net stop bits
net stop cryptSvc
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start bits
net start cryptSvc
net start msiserver4. Restart your computer and then run DISM /Online /Cleanup-Image /RestoreHealth. This command will scan the system for corrupt files and repair them, addressing possible file corruption issues.
5. Re-run Windows Update again by navigating back to Settings > Update & Security > Windows Update and selecting ‘Check for updates’.
Description of error 0x80240473 and where it may occur during Windows Update process
This error can appear during various stages of the update process in different versions of Windows. It typically occurs when there are system inconsistencies or third-party software conflicts that prevent the successful installation of update packages. Common scenarios where 0x80240473 arises include:%%
corruption in system files preventing updates from being installed properly; %%
conflicts with outdated hardware drivers or network restrictions causing partial downloads; %%
issues related to Windows Update components, such as WUClient and BITS services, malfunctioning due to previous failed attempts at installation.
Howto solve error code 0x80240473
1. Open Settings by pressing Win + I. Navigate to Update & Security, then click on Windows Update and select Check for updates.
2. If new updates are available, install them and restart your computer after the installation process completes.
3. Open an elevated Command Prompt or Powershell. In PowerShell, run the following command to reset Windows Update:
net stop wuauserv
net stop bits
net stop cryptSvc
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start bits
net start cryptSvc
net start msiserver4. Restart your computer and then run DISM /Online /Cleanup-Image /RestoreHealth. This command will scan the system for corrupt files and repair them, addressing possible file corruption issues.
5. Re-run Windows Update again by navigating back to Settings > Update & Security > Windows Update and selecting ‘Check for updates’.
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