Solved: Overcome the Obstacle of Error Code 0x80240013 in Windows Updates

Error Code 0x80240013 Summary

The error code 0x80240013 typically indicates an issue related to the Windows Update service. This problem often occurs when there is a failure in downloading or installing updates, which might be due to network issues, corruption of system files, or problems with the update package itself. It can affect multiple components such as Windows Update, automatic updating services, and other software that interacts with these systems for patching or version management.

Troubleshooting this issue usually involves examining both the system’s configuration settings and its interaction with online services, particularly focusing on connectivity and permissions issues. Users might also need to clean up temporary files or reinstall problematic components. The process can be intricate as it may require a series of diagnostics and repair steps that go beyond simple restarts or immediate fixes.

Steps to resolve error 0x80240013:

1. Restart your computer in Safe Mode with Networking. This method ensures that only essential services start, reducing the chance of conflicts.

Press the Windows key + R simultaneously.

Type “msconfig” and press Enter to open System Configuration.
Select the “Boot” tab at the top.

Check the box for “Safe boot”.
Choose “Network” from the dropdown menu below.
Click on “Apply”, then “OK” to restart your computer in Safe Mode with Networking.

2. Run Windows Update Troubleshooter.

Press the Windows key + I simultaneously.
Select “Update & Security”.

Click on “Troubleshoot” on the left-hand side menu.
Under Additional troubleshooters, find and click on “Windows Update”, then “Run the Troubleshooter”.

3. Reset Windows Update components.

Press the Windows key + R simultaneously to open Run dialog box.
Type “cmd” in the search bar, right-click on Command Prompt (or PowerShell), and select “Run as administrator”.
In the elevated Command Prompt window, type the following command and press Enter after each line:
- net stop wuauserv
- net stop cryptsvc
- net stop bits
- ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
- ren C:\Windows\System32\catroot2 Catroot2.old
Type the following commands one by one to restart the services:
- net start wuauserv
- net start cryptsvc
- net start bits

4. Manually download and install Windows updates.

Go to the Microsoft Update Catalog (https://www.catalog.update.microsoft.com).
Browse for the specific update causing issues, which you can find from your computer’s Event Viewer under Windows Logs > Windows Update.

Select and download the appropriate .cab file or other format provided by the catalog.
After downloading, install the updates manually following on-screen instructions.

5. Perform a System Restore to an earlier point when your system was functioning correctly.

Press the Windows key + R simultaneously and type “rstrui” then press Enter to open the System Properties dialog box for System Restore.
Select “Next”, choose a restore point, then confirm with “Next” again.
Click on “Finish” to start restoring your system. Confirm if prompted by clicking “Yes”.

Where Does Error Code 0x80240013 Appear in Windows Update?

This error can arise in various scenarios within the Windows operating environment where updates or patching attempts fail due to network instability, corrupted files, or issues with update packages themselves. The primary contexts include:

– During an attempted installation of critical Windows updates through the built-in Windows Update service.
– When running third-party applications that interact directly with Windows Update for software version management or security patches.
– In settings and maintenance activities where users try to manage system updates manually via Control Panel or Settings app.

The exact origin of 0x80240013 can be tricky to pinpoint without thorough investigation, as it may stem from hardware limitations (such as insufficient RAM or hard drive space), software misconfigurations, network interruptions, or other operational issues. It often appears alongside specific update identifiers or names in error logs and system event viewer entries.

Howto solve error code 0x80240013

To address the issue of 0x80240013 effectively:

1. Restart your computer in Safe Mode with Networking to isolate potential conflicts.

Press Windows key + R.

Type “msconfig” and press Enter.
Select the “Boot” tab, check “Safe boot”, choose “Network”, click “Apply” then “OK”.

2. Utilize built-in troubleshooters to identify potential causes of the problem.

Press Windows key + I.
Select “Update & Security”, then “Troubleshoot”.
Find and run “Windows Update” troubleshooter under Additional Troubleshooters.

3. Reset core components of the Windows Update service.

Open Command Prompt as Administrator.
Type: net stop wuauserv, net stop cryptsvc, net stop bits, ren C:\Windows\SoftwareDistribution SoftwareDistribution.old, ren C:\Windows\System32\catroot2 Catroot2.old, then press Enter after each command.

Restart services with: net start wuauserv, net start cryptsvc, net start bits.

4. Download and manually install updates through the Microsoft Update Catalog.

Browse https://www.catalog.update.microsoft.com for specific update files causing issues.

Download and install updates following on-screen instructions.

5. Use System Restore to revert system settings to a previous state where 0x80240013 was not present.

Type “rstrui” in Run (Windows key + R) and press Enter.

Select “Next”, choose an earlier restore point, then click “Finish”. Confirm with “Yes” if prompted.

Error Code 0x80240013 Summary

Where Does Error Code 0x80240013 Appear in Windows Update?

Howto solve error code 0x80240013

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