Error Code 0x80042482 Summary
The error code 0x80042482 typically indicates an issue with the Microsoft Exchange Web Services (EWS) on a client device, usually related to authentication or permissions problems. This error can occur when trying to connect to an email server using software that relies on EWS for communication, such as Outlook, and it often appears in contexts where users are experiencing difficulties accessing their email accounts after attempting actions like changing passwords or syncing new devices. The specific cause varies but often relates to incorrect credentials being used or problems with the configuration of the email client or Exchange server settings.
Description of Error Code 0x80042482 and Where It Appears in Software Systems
This error can occur under several circumstances:
– When trying to access an Exchange mailbox via Outlook on a PC, phone, or tablet after changing your password and not updating it correctly in all places.
– During synchronization attempts between different devices where one or more are out of date with the latest authentication details for the account.
– Upon attempting to add an existing email account to a new device without verifying that the credentials match those set on the Exchange server exactly, including any changes made recently.
– When trying to use applications other than Outlook (such as mobile apps) that require EWS access and encounter difficulties due to outdated or mismatched settings with respect to the user’s Exchange mailbox configuration.
Howto solve error code 0x80042482
- Identify all devices and services currently connected to your email account.
- Log into your email account using a web browser, ensuring you are logged in with the most recent credentials.
- Change the password if necessary; after changing, ensure that each device or application is updated with this new information. If possible, remove the existing profile from any affected devices and re-add it following these steps.
- If using a software client like Microsoft Outlook, go to File > Account Settings > Account Settings, select your email account, click “Change” next to “More settings,” navigate to the “Advanced” tab, then try resetting the EWS URL or ensuring that the correct one is used.
- Consider contacting your network administrator or IT support team for assistance if the problem persists. They may be able to check server logs and confirm that all necessary permissions are in place.
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