Solved: Troubleshooting Guide for Error Code 0x80042013 in Microsoft Office Applications

Error Code 0x80042013 Summary

The error code 0x80042013 typically indicates an issue related to permissions or access when attempting to connect to or communicate with a WMI (Windows Management Instrumentation) provider on a remote computer. This error can occur in various scenarios, such as when using WMI scripts for automation tasks, configuring system settings through Group Policy Objects (GPOs), or troubleshooting networked systems where WMI communication is required.

Description of Error Code 0x80042013 and Common Occurrence Scenarios in Windows Systems

This error may manifest during several activities that involve interaction with the Windows Management Instrumentation service. Common scenarios include: attempting to retrieve information about hardware configurations and software inventory from a remote system, deploying GPOs across domains or OUs (Organizational Units), executing scripts or programs designed to leverage WMI for administrative purposes, modifying settings through WMI’s command-line interface wmic.exe, and integrating third-party tools that rely on WMI functionality. Each of these scenarios hinges on the ability to successfully communicate with the targeted system’s WMI service without encountering permission restrictions or network obstacles.

Howto solve error code 0x80042013

To resolve this error, follow these detailed steps:

  1. Verify Network Connectivity: Ensure there is a stable connection between the local and remote machines.
  2. Evaluate Permissions: Confirm that the account used for WMI operations has appropriate permissions on both the local and target systems. Review user rights assignments and group memberships associated with administrative tasks.
  3. Check Firewall Settings: Examine firewall rules to ensure they permit WMI communication, specifically TCP port 135 (NetBIOS session service) and dynamic ports used for DCOM requests from WMI.
  4. Review Security Policies: Inspect Group Policy settings or local security policy configurations that might impact WMI access, such as the “Remote Enable” setting in Component Services.
  5. Restart WMI Service: Stop and start the Windows Management Instrumentation service on both machines to refresh its state and clear any potential transient issues.
  6. Investigate Event Logs: Analyze event logs for additional information regarding why the connection attempt failed. Look specifically at errors related to DCOM or WMI in the Application log.

Similar questions

What does error 0x80042013 mean and how can I fix it?
How do I troubleshoot the issue of getting an error 0x80042013 when trying to install software?
Can someone explain in simple terms why I’m seeing error 0x80042013 on my computer?
What steps should I take if I encounter error 0x80042013 while updating Windows?
Is there a specific cause for getting the error message “0x80042013” when trying to access certain files or folders?
Could you provide guidance on resolving the problem associated with the error code 0x80042013 that appears during Windows updates?
Are there any common solutions available online for dealing with error 0x80042013 related to software installations?
Can someone walk me through a basic troubleshooting process for when I receive an “Error: 0x80042013” message while trying to download updates from Microsoft Update?
What might be causing this issue where I get the error code 0x80042013 during system repair or recovery processes?
Is there a way to reset my system settings that could help me avoid getting an “Error 0x80042013” when trying to install new programs?