Solved: Troubleshooting Guide for Error Code 0x80040D23

Error Code 0x80040D23 Summary

The error code 0x80040D23 is commonly encountered when dealing with issues related to Active Directory or other directory services in Windows environments. This specific error typically indicates that an operation was attempted on a non-existent object, often due to missing or incorrectly referenced user or group information within the AD environment. It can occur during various administrative tasks such as assigning permissions, creating shortcuts, or configuring network resources.

Where Does Error Code 0x80040D23 Appear and How to Identify It

This error can appear in multiple scenarios:

  • User Management: When attempting to assign a user or group membership to an object that does not exist within the Active Directory.
  • Security Configuration: During the process of setting up security permissions for resources, such as files, folders, or services, where the referenced users or groups are missing from AD.
  • Group Policy Objects (GPO): When configuring GPO links and encountering issues with user or group references that do not correspond to actual entries in Active Directory.
  • Network Resource Configuration: While setting up network shares, printers, or other resources requiring specific AD groups for access control.

This error is often a result of human mistakes during setup processes, like typos when entering group names or user IDs, or due to deletions that were not accounted for.

Howto solve error code 0x80040D23

To resolve the 0x80040D23 error, follow these steps:

  1. Identify the specific object referenced in the error message (user account, security group, etc.) and verify its existence within Active Directory. Use the Active Directory Users and Computers console or AD PowerShell cmdlets for this purpose.
  2. If the object is missing, check if it was accidentally deleted. If so, restore it from a backup of your Active Directory database, or use system state backups to restore the entire forest/domain if necessary.
  3. Ensure that all references to non-existent objects are corrected in any configuration settings, such as file/folder permissions, GPOs, and network resource configurations.
  4. If no errors were found during the above steps but the issue persists, review the security descriptors of affected resources. Use tools like icacls for files and folders or PowerShell cmdlets to inspect and correct any erroneous references.
  5. Run an AD health check tool (such as Microsoft’s Active Directory Diagnostic Tool) to detect inconsistencies that might not be immediately obvious but could contribute to the error.

If after these steps you still face issues, consider reaching out to your IT support team or consulting with a domain administrator for further assistance.

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