Error Code 0x80040810 Summary
The error code 0x80040810 typically indicates an issue with Windows Update or the Windows Store. This is commonly experienced when attempting to install updates, apps, or updates for apps through the Microsoft Store or directly from Windows Update. It signifies a problem connecting to or communicating with the update services of Microsoft’s servers. This can be due to network issues, firewall settings, antivirus software interference, or corruption in system files related to Windows Update and the Store.
Where Error Code 0x80040810 Can Appear During Software Installation or Windows Updates
The error 0x80040810 can occur in several scenarios:
- Windows Update Issues: If the error appears when trying to install updates through Windows Update, it indicates a problem connecting or communicating with Microsoft’s update servers. This could be due to network connectivity problems, outdated drivers for your network adapter, or firewall settings blocking necessary communication.
- Microsoft Store Problems: When attempting to download an app from the Microsoft Store, this error can appear if there is corruption in the files related to the Windows Update and the Microsoft Store. Sometimes, malware or antivirus software could be interfering with these processes as well.
- Certificate Errors: The issue might also stem from problems with digital certificates that validate connections between your system and Microsoft’s servers. This can happen if there are outdated root certificates or security policies blocking necessary communication.
To further diagnose, one could check Event Viewer for more detailed logs regarding the error, look at network connectivity, firewall rules, antivirus settings, and ensure all critical updates for Windows Update components have been installed properly.
Howto solve error code 0x80040810
- Restart your computer to ensure any temporary issues are resolved. Sometimes a simple restart can clear transient errors.
- Check your internet connection by opening another browser tab or using a different device connected to the same network to visit https://www.microsoft.com/en-us/
- If you have recently installed security software, try temporarily disabling it and see if that resolves the issue. Malware scanners can sometimes interfere with Windows Update.
- Open
services.msc
from the Run dialog (Windows key + R) to check that the following services are running: Windows Update, BITS (Background Intelligent Transfer Service), Cryptographic Services, and others related to update management. - Uninstall any recently installed updates or apps that may be causing conflicts. Go to Settings > Apps > Installed Apps and uninstall any problematic software.
- To address certificate issues, use the
certutil -urlcache -f http://go.microsoft.com/fwlink/?LinkId=504727 MicrosoftRootCertificateAuthority2016.crt
command in Command Prompt as an administrator to download and install the latest Microsoft root certificates. - If none of these steps resolve the issue, consider running a system file checker scan: Open Command Prompt (Admin), type
sfc /scannow
, wait for it to complete and reboot your computer. This will check for corrupted files in Windows Update components.
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