Error Code 0x80007013 Summary
The error code 0x80007013, commonly known as HRESULT_FROM_WIN32(ERROR_NETNAME_DELETED), is an exception that occurs within the Windows operating system when a network name or resource has been deleted but referenced operations are still being attempted by applications or services. This can happen in various scenarios where network resources are dynamically managed and accessed.
In the context of networking, this error often arises during file transfers, when attempting to connect to shared resources such as printers or directories, accessing remote files using UNC paths (Universal Naming Convention), or through application attempts to use networked drives that have been removed. The core issue is typically a mismatch between resource availability and application/resource management expectations.
This can be caused by server-side issues where administrators might remove access to a network share without providing appropriate notifications to clients, resulting in the client side trying to reference resources that no longer exist. Similarly, local configurations such as changes in drive mappings or removal of virtual drives can trigger this error if applications attempt to use these resources before they are remapped or recreated.
To resolve 0x80007013, follow these steps:
1. Check the network resource availability: Confirm that the shared folder, printer, or other resource you’re trying to access still exists on the server and hasn’t been deleted or renamed.
2. Restart the affected service or application: Sometimes simply stopping and restarting the service or application can clear out any erroneous cached information about non-existent resources.
3. Review network configurations and permissions: Ensure that your local machine’s network settings allow connections to the remote resource, including checking firewall rules and security policies that might be blocking access.
4. Clear temporary files and cache related to the problematic resource: This includes deleting any remnants of previous sessions or attempts to connect with the deleted resource from caches and log files on both client and server sides.
5. Use Group Policy Editor (gpedit.msc) for Windows clients to update network settings if necessary: If you’re using a domain environment, there might be group policies that influence how resources are accessed; reviewing these policies could help identify misconfigurations causing the error.
Description of Error 0x80007013 and Common Occurrences
This error can occur in multiple environments where network sharing is involved. The most common scenarios include:
– Attempting to access or map a shared folder on another computer or server that no longer exists.
– Trying to print through a networked printer that has been removed from the system without proper disconnection procedures.
– Using UNC paths to connect to files and directories when these resources have been deleted by an administrator or due to system maintenance.
– Working with virtual drives (e.g., mapped network locations) which are temporarily unavailable, but software continues trying to read/write data there.
– Configuring remote desktop connections where a session is attempted on a machine that has been decommissioned.
Each of these situations involves the core issue of referencing a resource that doesn’t exist anymore, whether it’s due to administrative actions, misconfigurations, or simply the natural turnover of resources in large organizations. This highlights the importance of proper management and communication around shared network assets.
Howto solve error code 0x80007013
The error 0x80007013 can be addressed through several troubleshooting steps:
1. Verify that the resource you’re trying to access is still available by checking with network administrators or confirming via alternative methods (e.g., browsing folders).
2. Stop any applications and services which are currently using the problematic resource, then start them again to ensure they have fresh connection information.
3. Investigate your computer’s firewall settings and security policies to make sure there are no rules blocking access to the shared resources.
4. Delete temporary files associated with the networked drives or folders from both client and server computers; this often includes clearing out any cached mappings in Windows Explorer.
5. Modify group policy objects if applicable, especially when dealing with domain environments where central management controls how clients interact with network resources. Adjust these policies to ensure compatibility with current configurations.
By following these steps, you should be able to resolve the error and regain access to your networked assets without further interruptions.
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