Solved: Troubleshooting Guide for Error Code 0x80005002

Error Code 0x80005002 Summary

Error 0x80005002 typically indicates a problem with COM+ or DCOM, which are Microsoft’s Component Object Model and Distributed Component Object Model. These technologies enable software components to communicate in Windows environments. The error can occur during the installation of applications that rely on these services, such as some database management systems, enterprise application integration tools, and various server-side applications. It often signifies a failure related to permissions or configuration issues within the COM+ application settings.

This issue may arise when attempting to start or install an application that uses COM+. The error can also be encountered during attempts to register or unregister components, particularly if there is an incompatibility with existing system configurations or conflicts between different applications using the same COM+ services. It often surfaces as a result of security settings preventing the required access levels for the operations being attempted, or when attempting to install software that requires elevated permissions and those are not available.

To resolve this issue, follow these steps:

1. Ensure you have administrative privileges on your system. If you do not currently possess them, log in as an administrator account.
2. Open the Component Services snap-in from the Administrative Tools section of the Control Panel or via ‘services.msc’ in the Run dialog box (Windows Key + R).
3. Navigate to “Computers” → “My Computer” → “COM+ Applications”. Look for any application that may be causing issues and note its name.
4. If you find an application, right-click on it and select “Uninstall”. If the uninstall process fails or does not resolve the issue, proceed to the next step.
5. Reboot your computer in Safe Mode with Networking. In this mode, disable any antivirus software temporarily to ensure that they are not blocking necessary operations.
6. In Safe Mode, reinstall the application causing problems while closely monitoring for any specific error messages during installation.
7. If reinstallation does not resolve the issue, check Event Viewer (Windows key + R and type ‘eventvwr.msc’) for more detailed logs related to COM+ errors. These can provide clues about permission issues or other configuration problems.
8. Based on information found in Event Viewer, adjust permissions settings for the affected application or services under Component Services if necessary.

Description of Error Code 0x80005002 and Where It Can Occur

Error 0x80005002 can occur during various scenarios involving the use of COM+ and DCOM services. This includes but is not limited to installing applications that rely on these technologies, attempting to register or unregister components within these systems, starting applications using COM+, or when there are conflicts between different software packages competing for the same resources provided by COM+. It frequently happens due to insufficient permissions to access necessary system files or configuration settings preventing successful completion of required actions. The exact cause can vary based on your specific setup and the nature of the application or service experiencing problems.

Common scenarios where this error might appear include:

• When installing software such as SQL Server Reporting Services, which heavily rely on COM+.
• During attempts to register a DLL file using regsvr32.exe if that component is designed for use with COM+
• While starting an application or service that requires interaction through DCOM.
• If there are permission issues when trying to modify settings within the Component Services snap-in of Windows.

The exact scenario will depend on the specific context in which you encounter this error, such as during installation procedures, maintenance tasks for existing software installations, or troubleshooting unexpected system behavior involving components that use COM+ services.

Howto solve error code 0x80005002

Error 0x80005002 typically indicates a problem related to permissions or configurations within Microsoft’s Component Object Model (COM+) and Distributed Component Object Model (DCOM). To resolve this issue:

1. Login with administrative privileges.
2. Navigate to the Component Services snap-in from Administrative Tools in Control Panel or via ‘services.msc’ in Run dialog box.
3. Identify any problematic applications under “COM+ Applications” and uninstall them if possible.
4. If uninstallation fails, reboot into Safe Mode with Networking and disable antivirus software temporarily.
5. In Safe Mode, reinstall the application while monitoring for error messages during installation.
6. Check Event Viewer logs for detailed information about COM+ errors and adjust permissions settings accordingly in Component Services.

The specific solution might vary depending on additional details found through system diagnostics after these initial steps.

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